Frequently Asked Questions
These are the questions Dallas-Fort Worth homeowners ask us most often. We have grouped the frequently asked questions below by topic so you can find answers about sprinkler repair, irrigation installation, drainage work, sod and how our scheduling works before you ever pick up the phone.
Answers to the questions Dallas-Fort Worth homeowners ask us most about sprinkler repair, irrigation installation, drainage, and sod.
Sprinkler and Irrigation FAQs
Before You Call
A few minutes of observation makes any service visit more productive. Note which zones behave differently from the rest, whether the problem shows up every cycle or only sometimes, and whether anything changed recently such as landscaping, fence work, or foundation repair. Digging near irrigation lines is the single most common cause of new problems.
If water is running and you cannot stop it, shut the system down at the controller first. If that does not stop the flow, close the isolation valve near the backflow device. Calling the office once the water is off is the right order of operations.
For drainage questions, it helps to look at the yard during or right after heavy rain. Where water collects, how long it stands, and where the gutters discharge tell us more than a dry-day walk ever will.
More About How We Work
Aquamax is family owned and has operated across the Dallas-Fort Worth metroplex since 1998. Our field team is made up of experienced technicians working under Texas Irrigator License LI0008514, and we do not subcontract field work.
We service every common controller, valve, and head brand, on residential, HOA, and commercial properties, regardless of who originally installed the system. Free on-site estimates are available for drainage installation and complete new sprinkler system installation.
Do you install sod?
Yes. We install sod and can coordinate irrigation adjustments so new turf gets the coverage it needs to establish.
Do you install drainage systems?
Yes. We design and install French drains, catch basins, surface drains, and downspout routing to move water away from foundations and low spots.
Can you repair a system you did not install?
Yes. We work on all major controller, valve, and head brands regardless of who installed the system.
How often should a sprinkler system be inspected?
Most North Texas systems benefit from a check each spring before the heat arrives and again in the fall before freezing weather. Regular checks catch small leaks and misaligned heads early.
What areas do you serve?
We serve Dallas, Collin, Denton, Rockwall, and Tarrant County communities across the Dallas-Fort Worth metroplex. See our service areas page for the full list.
Are your technicians licensed?
Aquamax operates under Texas Irrigator License LI0008514. Our field team is made up of experienced technicians working under that license.
Do you handle after-hours emergencies?
We answer the after-hours phone and text line and will help you shut down or isolate the problem over the phone. Repair crews are dispatched during normal scheduled hours.
How quickly can you get out to my property?
We schedule visits by appointment based on current routing and workload. Call or text the office and we will give you the soonest realistic date rather than a promise we cannot keep.
Do you offer a consultation?
We provide a consultation for drainage installation and complete new sprinkler system installation.
How do you bill for repair work?
Your technician reviews the work with you before proceeding.
Still have a question?
Call or text our office and we will walk through your system with you.